Think Local: StarPRO’s new Local Market Rating

Healthcare is Local Whether seeking long-term care or rehabbing after surgery, patients typically seek care close to home.  But if there’s more than one option, how do they choose? Hospital discharge planners are required to provide a list of local facilities (and their CMS star ratings) to choose from. Patients are advised to visit the facility (or […]

StarPRO August Updates: Slick New Survey Features

Source: CMS Often, things slow down during summer, but we’ve been busy with CMS updates, FY2022 PPS rulings and new StarPRO features. Read on for more. CMS Issues FY2022 PPS Final Rule Late last month, CMS issued the 290-page document (here’s a mercifully shorter summary from CMS) that outlines next year’s Medicare payment plan, as […]

Average Star Rating Graph
Fixes for the “Broken” Nursing Home Star Ratings Part 3: Quality

Source: CMS Welcome to the third installment of our four-part series on improving the CMS Five-Star rating system for nursing homes.  This month, we move from Staffing to Quality, the last of the three domains.    Why Is Quality Last? The fact that Quality is last is the perfect way to start.  Isn’t in strange […]

Fixes for the “Broken” Nursing Home Star Ratings Part 2: Staffing

Source: CMS Welcome to the second installment of our four-part series on how the CMS Five-Star rating system for Nursing Homes can be improved.  Last month we covered the Survey domain and this month, we’re turning our focus to Staffing. From the perspective of the operator or administrator, staffing represents a constant battle.  On one […]

Fixes for the “Broken” Nursing Home Star Ratings Part 1: Survey

Source: CMS It’s not a surprise to see Nursing Homes in the news, and it’s usually not to paint a sunny picture.  Issues related to COVID-19 have understandably dominated much of the recent coverage, but a March article in the New York Times took aim at a different target – CMS’s Star Ratings system.  Articles […]

Nursing Home Investors, HUD and CMS Quality Star Ratings: The Data Don’t Lie

Just like Google star ratings for restaurants, hotels and hundreds of other industries, star ratings result in a real financial impact for nursing home operators and investors. But it’s the Centers for Medicare and Medicaid Services (CMS) star ratings...