Nursing Home Abuse Citations

Overview

Skilled Nursing Facilities Cited for Abuse

This list identifies skilled nursing facilities (SNFs) that have been cited for instances of abuse by the Centers for Medicare & Medicaid Services (CMS). It is updated monthly using the latest CMS data.

For skilled nursing stakeholders, abuse citations are a critical risk indicator. Repeat offenses can:

  • Lower a facility’s CMS Star Rating

  • Put its CMS certification at risk

  • Damage its reputation and financial standing

Facilities with lower Star Ratings also tend to report lower occupancy rates in their Medicare cost reports—further impacting revenue and long-term stability.

How do homes get the “Red Hand”?

Nursing Homes receive an annual unannounced Health Inspection (or Survey) and at that time, surveyors may issue deficiencies in several categories based on their observations.

Click here to read more about the Survey process

There are 5 types of deficiencies that qualify for abuse (see below).  Facilities with either:

  • A harm-level abuse deficiency (scope/severity G or higher) on the most recent Survey, or

  • Repeat abuse deficiencies (scope/severity D or higher on each of the last two Surveys)

will earn the “Red Hand.”  In addition to the icon appearing on Nursing Home Compare, facilities with this Abuse designation have their Survey Star Rating capped at 2 stars

As a result, consumers may be less likely to send their loved ones to the home, hospitals may be less likely to refer, and financing more difficult to come by.  In our analysis, approximately 5% of Nursing Homes have been cited for Abuse.

Within StarPRO, we highlight not only those facilities that have the Abuse flag, but also those with any deficiencies in the abuse category.  As Surveys cycle in and out, it can be valuable to understand whether or not a facility is at risk for an abuse citation in the future or in case CMS broadens the definition.

A facility key indicators report showing infection control with a deficiency count of 3, a severe deficiency count of 0, an abuse flag for risk of abuse designation, and a health inspection issue warning about health deficiencies.

Which F-Tags count as Abuse?

  • F600: Protect each resident from all types of abuse, such as physical, mental, sexual abuse, physical punishment, and neglect by anybody

  • F602: Protect each resident from the wrongful use of the resident’s belongings or money

  • F603: Protect each resident from separation from other residents, his/her room, or confinement to his/her room

  • F223: Protect each resident from all abuse, physical punishment, and involuntary separation from others

  • F224: Protect each resident from mistreatment, neglect, and misappropriation of personal property

For more details on the Abuse flag, read the CMS Memo.

Screenshot of a survey titled 'Survey Cycle 2' dated October 19, 2017, showing initial score of 419, reinspection score of 210, and total score of 629. It lists deficiencies with codes and points, including a highlighted deficiency to protect residents from abuse, with a red hand icon and points of 40.

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